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Receiving "Bad Key Header" Error – What to Do?

Updated over 6 months ago

The "Bad Key Header" error may occur for several reasons:

  1. Using an incorrect public key in the request.Solution: Verify that you are using the correct public key.

  2. Sending an API request from an IP address that is not on your account's “White List.”Solution: Add the new IP address to the “White List” and retry the request.

  3. Using an incorrect URL when sending the API request.
    Solution: Check the URL to ensure it matches the test or production environment.

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