Statuses in the Back office
Answers to frequently asked questions
11 articles
What Are the Withdrawal Statuses in the Back Office (BO)?
What happens if a user sends an unsupported cryptocurrency?
What to Do if a Transaction has a “Pending" status?
What are the possible statuses for a deposit in the Back Office?
What statuses can be received in the callback for deposits?
What statuses can be received in the callback for withdrawals?
What happens to a deposit if the amount sent is lower than the minimum deposit limit specified in the documentation?
What does the "Double spend" error mean for a deposit?
What does the "Address is invalid" error mean for a withdrawal transaction?
What does the "Not enough money on balance" error mean for a withdrawal transaction?
What does the "Total of negative balances exceeds the allowed value" error mean for a withdrawal transaction?